RETURNS


PLEASE NOTE **NO RETURNS ON SALE GOODS**

If you are not completely happy with your new purchase. Please return within 7 days of the purchase date and we will provide a full refund. If for any reason, there is a delay in your return, please email caroline@sophieboxer.com and we will come up with the best solution for you.

Returns address is:
SophieBoxer Ltd
4a Mamie Street
Remuera
AUCKLAND 1050


EXCHANGES

If you find that the size you bought is too small or too large or you simply would like to exchange your purchase- please do so to the address provided
 Naturally, any returns that are damaged in anyway may not be accepted and may be sent back you. We will cover the shipping costs of your replacement, we do however ask you pay for the return shipping costs of your exchangeable items.


PRICING

All prices are in New Zealand dollars (NZD$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason.


GAUGE INFORMATION

5gg is a heavier/denser knit
12gg is a standard density weight knit
18gg & 18gg are lightweight finer knits


PRODUCT INFORMATION

All sizes are based off standard New Zealand and Australian sizing. All sizes are approximate;
however we do attempt to ensure they are as accurate as possible. Please refer to the size guide for measurements. We attempt to display product colours as accurately as possible on our website. However we cannot guarantee that your monitor’s display will accurately reflect the actual colour of the product.
We undertake reasonable care to ensure that all details, descriptions and products prices appearing on our website are correct at the time when the relevant content was entered into our website. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Goods are subject to availability. As there is a delay in the time when the order is placed and the time when the order is accepted, the stock position of a certain product may change between this time period. If an item you have ordered becomes out of stock before your order has been accepted we will notify you as soon as possible. You will not be charged for out of stock items.


SIZING

Please refer to our sizing chart.